How Do Registration Time Tickets Work in Banner?
Time tickets control when each student can register. How Banner assigns registration windows, the controls behind them and how to troubleshoot 'not permitted to register' errors.
How do registration time tickets work in Banner?
A time ticket is the date-and-time window in which a student is allowed to register for a term. Institutions define registration groups with start and end times, then assign students to those groups, typically by class level, credits earned or priority status. When a student tries to register in Self-Service, Banner checks the term's registration controls and only allows registration inside the student's assigned window.
Overview
Time tickets stop thousands of students from registering at the same second, and give priority groups (such as final-year or honours students) earlier access.
The moving parts
- Term registration controls: term-level settings decide whether time ticket checks apply for a term.
- Registration groups: each group has one or more date and time windows (in most releases these are maintained on
SFARCTT). - Group assignment: students are assigned to groups, usually in bulk using a population selection that ranks students by class level, credits or other attributes.
- The registration check: when the student registers in Self-Service, Banner compares the current time to the student's window.
A typical priority scheme
| Group | Who | Window opens |
|---|---|---|
| 1 | Students with accessibility or athletics priority | Monday 08:00 |
| 2 | Final-year students | Monday 12:00 |
| 3 | Third-year students | Tuesday 08:00 |
| 4 | Everyone else | Wednesday 08:00 |
Troubleshooting checklist
- Is the student assigned to a group for the right term?
- Did the group assignment run after the latest academic history update (for credit-based groups)?
- Are window dates and times correct, including time zone on the app server?
- Is a hold also blocking registration? See how holds work.
Tip: Rehearse time ticket assignment in your test environment a week before registration and spot-check students in each group.
Frequently asked questions
The student is not assigned to a registration group for that term, or the assignment process did not include them. Check their group assignment and the population used to assign groups.
Institutions commonly allow authorised staff to register students outside their window from the admin registration page, or to grant individual overrides.
Last reviewed by the ITCadence Banner team. Ellucian product capabilities vary by version and licence; confirm details against current Ellucian documentation.
