# ITCadence: Ellucian Banner Support & Enterprise E-Learning > ITCadence is an independent IT services firm based in Dubai, UAE, specialising in Ellucian Banner support and enterprise e-learning platforms for universities and colleges across the UAE and GCC. Key facts: - Services: managed Ellucian Banner support (functional and technical, L1–L3), Banner 9 upgrades and patching, Ellucian Ethos integrations, Banner-to-LMS integration (ILP with Moodle, Canvas, D2L Brightspace, Blackboard), Banner SaaS migration, Banner reporting, staff augmentation. - Banner modules covered: Student, Finance, HR and Payroll, Financial Aid, Accounts Receivable, General/Technical. - Office: Shop No. 99, IT Centre, Al Suk Al Kabeer, Bur Dubai, Dubai, UAE - WhatsApp support: +971 56 938 0690 (https://wa.me/971569380690) - Email: info@itcadence.com - Website: https://www.itcadence.com - ITCadence is not affiliated with Ellucian. Ellucian, Banner, Ethos and Degree Works are trademarks of Ellucian Company LLC. ## Key pages - [Home](https://www.itcadence.com/): services, Banner module coverage, engagement models, contact - [Ellucian Banner FAQ](https://www.itcadence.com/banner-faq): short answers to common Banner questions - [Banner glossary](https://www.itcadence.com/banner-glossary): definitions of Banner terms and acronyms - [Blog](https://www.itcadence.com/blog): all articles - [Full content for LLMs](https://www.itcadence.com/llms-full.txt): every article in Markdown in one file ## Banner Technical - [How does Banner Job Submission work?](https://www.itcadence.com/markdown/how-banner-job-submission-works.md): Banner Job Submission is the framework for running Banner reports and batch processes. - [What is population selection in Banner?](https://www.itcadence.com/markdown/what-is-population-selection-in-banner.md): Population selection is Banner's built-in way to create a list of people (such as all students with a balance over a threshold) for use by letters, batch jobs and other processes. - [How does Banner security work?](https://www.itcadence.com/markdown/how-banner-security-classes-work.md): Banner security grants access to objects (pages, processes and reports) through security classes. - [What is Ellucian Solution Manager (ESM)?](https://www.itcadence.com/markdown/what-is-ellucian-solution-manager-esm.md): Ellucian Solution Manager (ESM) is a web-based tool for managing on-premises Banner environments. - [How does single sign-on work with Banner 9?](https://www.itcadence.com/markdown/how-single-sign-on-works-with-banner-9.md): Banner 9 applications can delegate authentication to an institutional identity provider using CAS or SAML 2.0. - [Why are Banner 9 pages slow?](https://www.itcadence.com/markdown/why-are-banner-9-pages-slow.md): Slow Banner 9 pages are usually caused by one of three layers: the Oracle database (long-running SQL, stale statistics, locking or resource limits), the Java application servers (memory pressure, garbage collection, exhausted connection pools or too few instances), or the network path (load balancers, proxies, SSO redirects). - [What is Banner Extensibility?](https://www.itcadence.com/markdown/what-is-banner-extensibility.md): Banner Extensibility is a set of Banner 9 tools for tailoring the system without changing Ellucian's baseline code. - [What is Banner Document Management (BDM)?](https://www.itcadence.com/markdown/what-is-banner-document-management-bdm.md): Banner Document Management (BDM) is Ellucian's document imaging solution for Banner, built on OpenText ApplicationXtender. - [What reporting tools work with Banner?](https://www.itcadence.com/markdown/what-reporting-tools-work-with-banner.md): Banner institutions typically combine delivered Banner reports run through job submission, operational reporting tools such as Evisions Argos, Ellucian's Operational Data Store (ODS) and Enterprise Data Warehouse (EDW) for reporting-friendly views and history, and analytics or BI platforms such as Power BI or Tableau fed from those sources. - [How should you manage Banner modifications?](https://www.itcadence.com/markdown/how-to-manage-banner-modifications.md): Treat every Banner modification as technical debt with an owner. ## Banner Basics - [What is Ellucian Banner?](https://www.itcadence.com/markdown/what-is-ellucian-banner.md): Ellucian Banner is an enterprise resource planning (ERP) system built for colleges and universities. - [What is the difference between Banner 8 and Banner 9?](https://www.itcadence.com/markdown/banner-8-vs-banner-9.md): Banner 9 moved Banner's administrative interface from Oracle Forms (Internet Native Banner, or INB) to browser-based Admin Pages that run on Java application servers, and rebuilt Self-Service as modern web applications. - [What is Banner Application Navigator?](https://www.itcadence.com/markdown/what-is-banner-application-navigator.md): Application Navigator is the Banner 9 web shell that staff log in to. - [What does PIDM mean in Banner?](https://www.itcadence.com/markdown/what-is-pidm-in-banner.md): PIDM stands for Person Identification Master. - [How do Banner form and table names work?](https://www.itcadence.com/markdown/how-banner-form-names-work.md): Most Banner object names have seven characters. - [What is Banner Self-Service?](https://www.itcadence.com/markdown/what-is-banner-self-service.md): Banner Self-Service is the set of web applications that let students, faculty, employees and other users interact with Banner directly. - [What are validation tables in Banner?](https://www.itcadence.com/markdown/what-are-banner-validation-tables.md): Validation tables hold the lists of allowed codes that Banner pages and processes use, such as terms (STVTERM), majors (STVMAJR), hold types (STVHLDD) or level codes (STVLEVL). ## Banner Support - [How often should we patch Banner?](https://www.itcadence.com/markdown/banner-9-patching-cadence.md): Most institutions do best with a fixed cadence: three or four planned upgrade windows a year between academic freeze periods, with releases bundled by module and regression-tested together, plus a fast-track path for security fixes and regulatory updates. - [How do you prepare Banner for registration week?](https://www.itcadence.com/markdown/registration-week-readiness-runbook.md): Two weeks out, confirm term controls, time tickets, section rules and stale holds, and freeze non-essential changes. ## Banner Student - [How do registration time tickets work in Banner?](https://www.itcadence.com/markdown/how-registration-time-tickets-work-in-banner.md): A time ticket is the date-and-time window in which a student is allowed to register for a term. - [How do holds work in Banner?](https://www.itcadence.com/markdown/how-holds-work-in-banner-student.md): A hold is a flag placed on a person that blocks certain actions until it is released. - [What is grade roll in Banner?](https://www.itcadence.com/markdown/what-is-grade-roll-in-banner.md): Grade roll is the Banner process that copies final grades from a term's registration records into permanent academic history. - [What is Degree Works?](https://www.itcadence.com/markdown/what-is-degree-works.md): Degree Works is Ellucian's degree audit and academic planning product. - [What are term codes and CRNs in Banner?](https://www.itcadence.com/markdown/how-banner-term-codes-and-crns-work.md): A term code identifies an academic term and is defined on STVTERM. - [How does fee assessment work in Banner?](https://www.itcadence.com/markdown/how-fee-assessment-works-in-banner.md): Banner fee assessment reads a student's registration for a term, applies the institution's fee assessment rules (by level, campus, programme, credit hours, residency and other criteria) and posts the resulting tuition and fee charges to the student's account in Accounts Receivable using detail codes. ## E-Learning - [How do you roll out ILP between Banner and an LMS?](https://www.itcadence.com/markdown/banner-lms-integration-ilp.md): A clean ILP rollout starts with business decisions (course shell strategy and timing), then cleans identity data so people match across Banner and the LMS, pilots with one department for a full term including add/drop and grade submission, and finishes with monitoring and runbooks so sync failures are caught before students notice.. - [Can Banner integrate with Moodle, Canvas or Brightspace?](https://www.itcadence.com/markdown/can-banner-integrate-with-moodle-or-canvas.md): Yes. ## Integration - [What is Ellucian Ethos?](https://www.itcadence.com/markdown/what-is-ellucian-ethos.md): Ellucian Ethos is Ellucian's integration platform. - [How do you move Banner integrations to Ethos APIs?](https://www.itcadence.com/markdown/ethos-api-banner-integrations.md): Start with a catalogue of every integration and score each by criticality and fragility. ## Banner Finance & HR - [What is FOAPAL in Banner?](https://www.itcadence.com/markdown/what-is-foapal-in-banner-finance.md): FOAPAL is the accounting string used in Banner Finance. - [How does Banner payroll processing work?](https://www.itcadence.com/markdown/how-banner-payroll-processing-works.md): Banner payroll runs as a sequence of processes for each payroll ID and pay period: extract time and earnings, calculate gross-to-net pay (PHPCALC), assign document numbers, produce cheques and direct deposit files (PHPCHEK and PHPDIRD), update employee history (PHPUPDT), and feed the results to Banner Finance (PHPFEED). - [What happens during a Banner Financial Aid year rollover?](https://www.itcadence.com/markdown/what-happens-in-banner-financial-aid-year-rollover.md): Banner Financial Aid is organised by aid year, so before packaging for a new year can begin, the institution rolls forward the previous aid year's setup: budgets, packaging rules, fund definitions, requirements tracking, satisfactory academic progress rules and similar configuration. ## Cloud - [How do you plan a Banner SaaS migration?](https://www.itcadence.com/markdown/banner-saas-migration-plan.md): Plan a Banner SaaS migration in five phases: inventory everything that touches Banner, classify each item (retire, reconfigure, rebuild or re-platform), rebuild integrations on Ethos APIs, rehearse the cutover with data validation at least twice, and run a hypercare period while the team adopts the new operating model.. - [What is the difference between Banner SaaS and on-premise Banner?](https://www.itcadence.com/markdown/banner-saas-vs-on-premise.md): With on-premise Banner, the institution runs the servers, database, upgrades and customisations. ## Optional - [RSS feed](https://www.itcadence.com/rss.xml) - [Sitemap](https://www.itcadence.com/sitemap.xml)